Store-acquired software, software add-ons, services, licenses are non-refundable unless defective or not as described.
Payment by the Customer for such software indicates its prior and express acceptance of the existing return policy.
The Software must not meet the Client's expectations. If the software matches the description, but does not meet the Client's expectations, such software cannot be returned.
Please note that Customer is not entitled to return downloaded software if Customer has given express prior consent and acknowledged that Customer forfeits the right of withdrawal prior to downloading.
Digital goods (software) of proper quality cannot be returned or exchanged. In accordance with the norms of international law, the buyer has the right to refuse the ordered goods at any time before receiving it, the authors of the software, in accordance with the Law on the Protection of Consumer Rights, belong to the list of non-food products that are not subject to return or exchange. The fact of receipt of the goods is considered to be the download/installation of the full version of the software product. Information about the purchase, download is stored on the seller's server.
By completing the purchase and use of the product, you automatically agree to all the clauses of this agreement.
All add-ons have been tested on the Default store. For the correct operation of add-ons on non-standard templates, adaptation is needed.
The adaptation service can be provided free of charge or on a paid basis. For adaptation, please contact technical support.
All software presented on the site has the principle of distribution "as is" (as is).
We can return funds to the Client, depending on his location, to the card and electronic wallet from which the payment was made:
- availability of powers of attorney for such a return between the Seller and the Client
- if the purchased software does not work on the compatibility versions of the CMS specified.
The term for consideration of the application is 3 working days. The return period is up to 10 business days from the date of approval.
When returning funds, the Company may charge from 5% to 10% to cover bank charges associated with such a refund.